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Here at Order Blinds we take great care in making the best products we can with top quality fabrics and components. We are confident in the quality of our blinds, so in addition to the standard 1 year manufacturer's warranty we are happy to offer another 2 year's cover on parts.

This extended cover is offered free of charge to all of our customers and applies to any orders placed after 1st April 2020.

 

Most parts of your blind are covered under our 3 year guarantee, they are:

• Vertical blind headrails
• Roller blind mechanics e.g. brackets
• Wooden venetian blind slats
• Wooden blind mechanics e.g. headrail components
• Roman blind headrails
• Aluminium venetian blinds
• Day and Night blind mechanics
• Perfect Fit blind frames and mechanics
• Total Blackout blind frames and mechanics

The following parts are not covered by the extended warranty and so hold a 1 year manufacturer's guarantee:

• Vertical blind slats/louvres
• Roller blind fabrics
• Roman blind fabrics
• Day and Night blind fabrics
• Perfect Fit blind fabrics

 

We do have a few sensible exclusions and conditions which are:

• Accidental damage
• Normal wear and tear
• Alterations made to the products
• Misuse or mistreatment of the product
• Exposure to the elements
• Normal fading of fabrics and dyes
• Failure to follow measurement or installation instructions
• Failure to follow maintenance guidelines
• Fitting the product in a non domestic environment

We hope you'll agree that we've made these guidelines as plain and simple as we can.
If you have a query or any problem with one of our products please don't hesitate to contact our friendly Customer Service team on 0800 1488229 or 01159 699933.

Some important legal info:

This guarantee is exclusive and in lieu of all other obligations, liabilities or warranties and does not affect the consumer's statutory rights.

In no event will Order Blinds be liable or responsible for accidental or consequential damages to products or for any other direct or indirect loss, expense, cost or fee.