We offer free UK mainland delivery on all orders over £149.00. This is the face value of the products in your basket including VAT. Items with promotional free delivery do not count towards this total if you are ordering a combination of products that do and do not have free delivery as standard.
Orders are delivered by our premium delivery partner DHL and will require a signature to confirm they have been received. This is a next day delivery service to most locations, however the Scottish Highlands and Northern Ireland are a two day service.
When your order leaves our factory you will be emailed a despatch notification that includes the tracking information for your order. If you have provided a mobile phone number you will also receive a text message on the morning of the delivery letting you know an approximate one hour window for when they expect to be with you.
If you know that you aren’t going to be in you can follow use the tracking link to arrange for the parcel to be delivered on another day, be left somewhere safe or to be left with a neighbour.
If you aren’t in when DHL do try to deliver they will try again the following day. If you aren’t in on two occasions they will hold the order for a week at their depot and wait for you to get in touch with them to re-arrange delivery for a day when you will be in.
If DHL have not heard from you after a week then the goods will be returned to us and we will get in touch with you to re-arrange the delivery.
Just enter the 14 digit tracking number provided in your despatch email to find out when your order will be arriving or to rearrange your delivery date.
Once your order has been despatched from our factory our courier service take over to deliver your order.
Use the map and timescales provided here to confirm the time it will take to deliver your order:
UK Mainland inc. London : 1-2 working days
Isle of Wight : 2-3 working days
Northern Ireland : 2-3 working days
Highlands : 2-3 working days
Republic of Ireland : 3-4 working days
Offshore Islands inc. Jersey and Guernsey : 3-5 working days
"Lovely blind, nice colour and the blackout is good. My son is sleeping longer with these installed!"
"Made to measure was easy to do online. The finished order arrived quicker than expected and was a perfect fit."
"Efficient company with good quality stock, a wide range of patterns which fit the given measurements perfectly and are easy to install."
"Excellent company to deal with. Made to measure blinds came in about 7 days. Great value and product looks good. Highly recommended."
"Brilliant customer service. Speedy order and lots of thanks to Emily Marriott for noticing and rectifying my measuring mistakes!"