We offer free UK mainland delivery on all orders over £149.00. This is the face value of the products in your basket including VAT. Items with promotional free delivery do not count towards this total if you are ordering a combination of products that do and do not have free delivery as standard.
All blinds are delivered by a reputable national carrier and will require a signature to confirm delivery. The carrier can then provide us with a signed copy proof of delivery and this will be accepted as confirmation of safe delivery. If a parcel arrives damaged in any way it must be signed for as damaged or rejected by the customer.
Our carrier will not leave a parcel without a signature, please ensure that there will be someone to provide a signature at the address you require the goods delivered to (this could be a work address). We can also arrange for the courier to try and deliver to a neighbour if you are not likely to be in.
If there is no one available when the carrier attempts to deliver they will try once more the following day, if there is still no one available to receive the delivery on this second attempt the parcel must be collected from the local depot, or an additional delivery charge will be made to re-ship the goods again.
If there is still no-one available to sign for the goods, the goods will be returned to us. The cost to re-ship the goods out must then be paid for by the customer.
"Brilliant customer service. Speedy order and lots of thanks to Emily Marriott for noticing and rectifying my measuring mistakes!"
Free phone: 0800 1488229
Phone: 0115 9699933
Order Blinds Online Ltd
Unit 13, Longhedge Lane