Frequently Asked Questions

Frequently asked questions
Below you will find a list of our most frequently asked questions. If you don’t find the answer you are looking for here please feel free to contact us.


How do I measure for my blinds?
We recommend using a good quality steel measuring tape and taking a measurement for the width in 3 different places as well as the drop. Our full measuring guide which gives detailed step by step instructions as well as a useful video can be found here – Measuring guide

How easy is it to fit my blinds?
Generally speaking fitting window blinds is very easy. Depending on the type and size of the product you will have a number of brackets which are simply screwed into your recess or wall which the blnd fits into. For product specific instructions and step by step guides please visit our fitting pages here – Fitting guide

My window is between two ready made sizes what do I do?
In this situation you can order the larger size and then easily trim the blind down to the correct size to suit your window. Alternatively our lifestyle collection comes with the option to have this done for you or you could opt for a made to measure blind.

My window is overlooked by passers by and I need privacy whilst still allowing the light in. What can you suggest?
We have two ingenious solutions for this problem. The Bottom Up Blind and 50:50 Roller blinds.

Are your blackout blinds really blackout?
Completely – In both ready made and made to measure collections we offer proper 3 pass blackout fabrics which offer complete light reduction. Being a roller blind you will have a small amount of light coming in around the sides unless you opt for a “cassette blind”.

Are your vertical string blinds easy to trim to the right drop?
Absolutely, being made from a non fray string they are very easy to install and trim the standard drop down to size. This can be done very simply with household scissors.

I have a roof blind but don’t know what size it is?
No problem, we have written a guide explaining how to work out what size roof blind you need and thus which size to order. Please refer to it here – Which roof blind do I need?

Do you offer free samples?
Yes absolutely. Just fill in the samples request form here and select up to 5 samples you would like and we will post them out right away for you.

I can’t find what I need. Can you help?
We are always happy to help. We welcome your window dressing problems and will always offer honest advice and where possible suitable solutions to your problem. Just get in touch via our contact form, on the phone or drop us an email.

I want ready made roller blinds, is it easy to trim it down to fit?
Yes, absolutely. We have even written a guide on how to trim a ready made roller blind down to size here so you can check out what is going to be needed before you order.