Terms and Conditions
Order Blinds is a trading name of Order Blinds Online Ltd.
You can be assured that Order Blinds have installed the latest technology from Paypal Merchant Services to ensure the most reliable and secure checkout system available. We take your security seriously. Order Blinds are owned by Order Blinds Online Ltd.
All Order Blinds are delivered by a reputable national carrier and will require a signature to confirm delivery. The carrier can then provide us with a signed copy proof of delivery and this will be accepted as confirmation of safe delivery. If a parcel arrives damaged in any way it must be signed for as damaged or rejected by the customer.
Our carrier will not leave a parcel without a signature, please ensure that there will be someone to provide a signature at the address you require the goods delivered to (this could be a work address).
If there is no one available when the carrier attempts to deliver they will try once more the following day, if there is still no one available to receive the delivery on this second attempt the parcel must be collected from the local depot, or an additional delivery charge will be made to re-ship the goods again.
Ready made products
We operate a no quibble guarantee. If you are not absolutely delighted with your purchase you can return it within 10 days for a full refund. (This guarantee applies to any product returned in its original packaging and condition. We cannot accept back products that have been altered in any way).
Made to measure products
Under the distance selling guidelines we can not accept any made to measure products back. This rule applies to all made to measure blinds across all of our ranges including readymade blinds on which we offer a trim to fit service. In the unlikely event of your blind/s arriving damaged we will arrange collection at our cost and remake the blind.
All Order Blinds have been inspected prior to dispatch, however in the unlikely event that a part is missing or defective we will replace the part or the blind immediately.
If you have a problem with your blind please get in touch prior to returning anything as we may be able to resolve an issue with simple troubleshooting or we may need the blind to be returned directly to one of our factory's so will provide the correct address accordingly.
Every Blind carries a full 12-month product warranty against manufacturing defects. This warranty is in addition to your statutory rights.
Order Blinds Online Ltd do not disclose buyers information to third parties.
Cookies are used on this shopping site to keep track of the contents of your shopping cart.
Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes